Effective Date: 23/09/2025

Welcome to Cozzy Orchard. Please read these Terms & Conditions (“Terms”) carefully before using our website, placing an order, or engaging with our services. By accessing our website or making a purchase, you agree to be bound by the Terms outlined below.

1. Use of Website

You agree to use this site for lawful purposes only. You may not use our products or content for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

2. Product Information

We strive to ensure all product details, descriptions, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

3. Intellectual Property

All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Nature Nest Skincare and protected by copyright and trademark laws. You may not reproduce, modify, or redistribute any part of our website without our written permission.

4. Pricing & Payments

All prices are listed in [currency] and are subject to change without notice. We accept major credit/debit cards and secure payment gateways. Your payment information is encrypted and protected, but we are not responsible for any third-party security breaches.

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud. Once an order is placed, cancellation is only possible if the item has not been shipped.

6. Shipping & Delivery

Please refer to our [Shipping Policy] for details on processing times, delivery windows, and tracking information. We are not liable for delays caused by carriers or customs.

7. Returns & Refunds

To learn more about returns and refund eligibility, visit our [Refund Policy]. Products must be unused and in original packaging to qualify.

8. User Accounts

When you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate information and notify us of any unauthorized access.

9. Limitation of Liability

Our products are designed for external use only. We are not liable for any adverse skin reactions or misuse of products. Always read ingredient lists and patch test before full application.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or practices of any linked sites and encourage you to read their terms.

11. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes indicates your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at;   ferper251@gmail.com