Effective Date: 23/09/2025
Cozzy Orchard is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you interact with our website or purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name
  
  
• Email address
  
  
• Shipping and billing addresses
  
  
• Phone number
  
  
• Payment details (processed securely via third-party payment providers)
  
  
• Order history
  
  
• IP address and device/browser data (for security and analytics)
  
  

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and fulfill your orders
  
  
• To provide order confirmations, updates, and support
  
  
• To respond to inquiries and customer service requests
  
  
• To improve website performance and user experience
  
  
• To send promotional emails (only if you’ve opted in)
  
  
• To comply with legal obligations
  
  

3. Data Protection and Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to protect your personal information to the best of our ability.

4. Third-Party Services

We may share your data with trusted third parties necessary for order processing and shipping (e.g., payment processors, delivery services). These third parties are contractually obligated to protect your data and use it only for the services provided.

We do not sell or rent your personal information to any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, improve user experience, and analyze website traffic. You can modify your browser settings to disable cookies, though some features may not function properly without them.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
  
  
• Withdraw consent for marketing communications
  
  
• Request data portability or restriction of processing
  
  
• File a complaint with a data protection authority if applicable
  
  

To exercise these rights, please contact us at info@cozzyorchard.store.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at: ferper251@gmail.com